Monthly Archives: December 2015

Feature Highlight: Connect With Customers via Text

Have you tried ClassJuggler’s built-in texting tool? This highly customizable tool makes it easy to get timely messages to all or a subset of your customers.

And here’s some extra good news; while some of our competitors charge per message for their clients to use their messaging tool, the ClassJuggler messaging tool is totally free to any client, no matter how many students you have! This happens when the competitor is using a 3rd party to provide the text service, which adds not only cost but the complexity of having two vendors to deal with, rather than the convenience of working with a class-based business software provider like ClassJuggler.

Parent/Student Text Messaging Benefitstext-hand - LOW

Text messaging is especially useful to you as a school owner or manager when you need to get a special, time-sensitive message to your customers or students. While many of your customers won’t check their e-mail regularly, it’s hard for them to miss an incoming text message to their smart phone.

Here are some examples of the kind of message that can benefit from the ‘push” of SMS messaging:

  • A sudden schedule change (such as a weather-related closure or unexpected schedule adjustment)
  • An important reminder (“Don’t forget to bring your costume tonight”)
  • A message to select parents (late payment notice, class-specific parent meeting, etc.)

Customize your message recipient list for primo customer service

Don’t you hate getting a text message that doesn’t apply to you? That’s why your customers will appreciate the fact that you can filter your text message recipient list by certain attributes so that it only goes to the right audience for the communication.

For example, you can specify that a particular message be delivered only to:

  • Students or parents of a specific class
  • Classes the meet on a certain day or date
  • Customers who have been with your school for X number of years
  • Active students
  • Parents whose children attend a singe class

ClassJuggler’s text messaging tool allows you to pinpoint your audience, which makes your messages more likely to be appreciated. 

For example, we mentioned targeting only parents whose children attend a singe class with a text message. You do this simply by selecting the class you want to work with, then choosing Send Class SMS Text from the Class menu: 

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This let’s you or your admin target only those parent of classes affected on a particular day.

How to send an SMS text message from your school to customers

To get the full scoop on the handy ClassJuggler SMS Messaging tool:

  • Look for it here within ClassJuggler after you log in:
    sms text path
  • Take the next SMS Messaging webinar when one is scheduled.
  • Use our robust ClassJuggler Help to learn about SMS Messaging.

Not a ClassJuggler client yet? Learn about how our ClassJuggler products can help your school to run efficiently:

Or simply contact us directly and we can answer your questions. 

Generate a Class Wait List in ClassJuggler

ClassJuggler has a helpful report tool you’ll want to learn to use: the Class Wait List. This report prints a handy list of enrollees for a selected class or for a group of classes.

By default, the Class Wait List includes class name, class ID, classroom, begin and end dates, mini-schedule, session/group, instructors, schedule description, student: name, age, primary contact name and phone number, group, registration info, class enrollment info, waiting list date, and wait list comments.

Here’s how to make one:

There are two ways to run this report. Either way, you’ll want to go ahead and log in to your ClassJuggler account and then navigate to reports:

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  • The first way, shown in Figure 1 below, is by selecting a specific class to report on:

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  • The second way, show in Figure 2, is to choose to view all classes that match one of the four class status options:

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Either way, it starts like this:

  1. Select a report type.
  2. If you chose to report on a single class, select a class from the pop-up class listing by clicking the Select button. (You can view the Select a Class help page for more information on using the class selector pop-up.)
  3. Click Generate Report to create your report.

It’s that simple. However, here are some optional extra steps you can take to finesse the results.

When reporting on multiple classes:

  • Enter a search string to select classes in a particular session or group that begins with the string of characters you enter.
  • Enter a search string to select a set of classes whose names begin with the same string of characters.
  • Select a class day to limit the list of classes.
  • Or select all days for all classes or “open” for only classes with open class schedules.
  • Select “any time” for the class or choose a specific time range, when reporting on multiple classes, by unselecting the “any time” checkbox.
  • Select to see totals & subtotals for students on waiting lists.

To see report selectors and other options with this tool, see the full article on this feature in our online help, which you can find here:

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Give all you have for the goals that you have!

A great quote to share with your swim students:  “If there is a dream or a goal that you want, you have to go for it 100%. Give all you have for the goals that you have.” – Alia Atkinson

And If you run a swim school, navigate over to Swimclassjuggler.com to learn about our business management software for swim schools.

Competition is 90 Percent Mental

Good thoughts for anyone who competes!  Share this if you agree. 

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“In training everyone focuses on 90% physical and 10% mental, but in the races its 90% mental because there’s very little that separates us physically at the elite level.”

Elka Graham is an the Australian who swam in the 2000 and 2004 Olympics.

If you own or operate a swim school, look into Swimclassjuggler.com, business management software for swim schools.

The ESSENCE of dance

An inspiring quote from Martha Graham. Share with your students! 

“The ESSENCE of dance is the EXPRESSION of man—the landscape of his soul.” – Martha Graham

And here’s a nice meme of the quote for posting to your Pinterest board or Facebook page:

essence-of-dance

For more inspiring quotes for your dance studio or personal inspiration, follow us here at Pinterest or on our Facebook page.  Learn more about our business software for dance schools at DanceClassjugger.com.