Tag Archives: class-based businesses

News Release: ClassJuggler Launches Mobile-Compatible Customer Portal

ClassJuggler Creates and Launches an Industry-Leading Mobile Responsive, Mobile Friendly, User-Friendly Customer Portal for Class-Based Businesses.

SAN RAMON, Calif., Sept. 8, 2017 /PRNewswire-iReach/ — Today, ClassJuggler – a leader in class-based business management softwareFully Mobile-Optimized Customer Portal for Class-Based Businesses by ClassJugglerraised the bar for class management software by launching its 100 percent mobile-responsive, mobile-friendly, user-friendly Customer Portal, and making the tool available to its clients who want to save money and reduce the burden on staff members by allowing their customers to register online and manage their own accounts.

The ClassJuggler Customer Portal empowers customers of schools, studios and other class-based businesses to perform many functions from the business’ website, on pages hosted by ClassJuggler, customers can:

  • Self-register
  • Set up secure credit card processing for recurring payments
  • Search for and sign up for classes
  • Make payments to the class-based business online – from any device.

“Since 2016, more than half of all Internet activity worldwide happens on mobile devices,” said ClassJuggler’s President and CEO Jon Koerber. “This is why we built a customer portal that would be as easy to use on a mobile device as it is on a desktop.”

Koerber added: “Business owners will make a great first impression with customers, since the portal looks great and works on every device, from desktop and tablet down to the smallest smartphone screen. And it’s super easy to use: no pinching and zooming.”

“The Customer Portal lets you customize your welcome page, all of your social media links and website links, enable or disable features, even add digital versions of your policies for customers to acknowledge,” Koerber added. “From pre-launch product demos we did with current and prospective ClassJuggler clients, the feedback has been overwhelmingly positive. Testers praised the Customer Portal as a tremendous timesaver: letting customers register, sign up for classes and pay fees all by themselves.”

The ClassJuggler Customer Portal upgrade, which starts at just $10 per month, is available immediately to all existing and new ClassJuggler clients. Clients currently using the Customer Self-Service Center will be able to upgrade to the new Customer Portal at no additional cost.

About ClassJuggler

Founded in 2005, ClassJuggler is a worldwide leader in business software for class-based businesses, offering products that expand the business capabilities of its clients with online class scheduling, customer management and accounting, staff management, online registration & payments, business intelligence reporting, customer self-service tools, and more. Customers include:

Get more information on ClassJuggler or the ClassJuggler Customer Portal.

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Studio Management Software – Can I Justify the Cost?

In a recent article, we introduced the five most important questionsphoto by Johanna Goodyear | Dreamstime Stock Photos you need to answer to determine if now is the right time for you to begin using a software product to manager business.

The previous article answered the question, “Is my business big enough to benefit from an online studio management software program?”

In this article, we look into the question #2:

Does my studio’s business income justify the cost of business software?

Have you heard of the term cost-benefit analysis? When it comes to purchasing business management software for your studio/school, this means that you need to determine if the cost of the software will sufficiently save you from the costs of your current business inefficiencies if you were to continue doing things manually rather than benefiting from the efficiencies and knowledge you’ll gain from using a powerful business management tool.

Consider, for instance, the amount of time it takes to track your income and expenses using paper and pen, or even Microsoft Excel. Then also consider the amount of time it takes to use that handwritten data to analyze how your business is doing, such as tracking month-to-month expenses, income, or business growth.

This kind of business insight – just a click of a button when you are using software to track those expenses, income, and student info – is either painstakingly slow or nearly impossible to achieve without a software system to crunch the numbers for you.

In other words, since time is money – whether it’s your own time or hourly wages you are paying to a staff member to manually manage business information – the cost of purchasing a powerful studio management software system (online or computer-based) becomes negligible compared to the amount of time the software can save you, or the amount of insight you will gain that can positively affect how you run your business.

The more your business grows, the more complex it will become and, therefore, the more important it becomes to your profitability to have the power and efficiencies that the right studio management software solution can give you.

Consider, for example, the challenge that ClassJuggler customer Jennifer Reid, owner of Kinderdance of Alamo City, faced as her business grew – and the paperwork along with it.  As a business owner, she explained to us that she urgently needed to find some kind of software solution that would enable her to keep better and faster accounting on new and present customers, making it easy to pull up data, run reports, and more. As a franchisee, she also dealt with the monthly paperwork requirements with the franchise owner. “At the time,” Reid says, “We were using paper reports, and it was very time consuming,” taking time that she would rather spend on her students! “Time is money, and doing reports doesn’t make you money; serving customers does,” she said.

In Jennifer’s case, the cost-benefit analysis was a no-brainer – the ongoing subscription cost of ClassJuggler was a drop in the bucket compared to the time she previously spent operating her business.woman-on-ipad

If the time you’re spending on the business of managing your business is becoming unmanageable, it’s probably beyond time for you to make the investment in one of the leading online software management solutions available to class-based businesses. When comparing solutions, look at the real upfront and ongoing costs of each studio business management software program you are considering, estimate the amount of time you will save monthly by using the software. Use that math to see if you can justify the investment for your class-based business in the purchase of your selected business management software.

In our next article on this topic, we’ll answer the question, “Will the class-based software I select deliver on needed efficiencies?” But meanwhile, if you have already determined that you can justify the investment in a business software program for your studio, see which of the following from our family of products most closely matches your business:

  • DanceClassJuggler – online dance school software to save time and money on the business of running your business, so you can focus on your students
  • CheerClassJuggler – online gymnastics and cheer management software designed to streamline the business of operating your gymnastics school or cheer camp.
  • ClassJugglerDojo – a martial arts school management platform designed to support the unique business needs of those who own and operate karate schools, kung fu schools, self-defense courses, mixed martial arts centers, taekwondo training, fencing classes, kickboxing studios, Jeet Kune Do or Jiu-Jitsu schools
  • SwimClassJuggler – online swim school management software is designed to support the unique business needs of those who own and operate swimming schools, water rescue classes, life guard schools, and diver training schools
  • MusicClassJuggler – all-in-one online business management tools that make customer, academics, and music class management a breeze for vocal training centers and instrumental music training centers
  • K12ClassJuggler – a management platform that supports the unique business needs of those who own and operate preschools, K-12 education, adult education programs, evening learning schools, night classes, and after-school programs
  • ClassJugglerFitness – slimming down record keeping for athletics schools, fitness centers, spin classes, yoga sessions, and tennis camps

Also, if you are a franchise owner, make sure to check out our franchise management software solutions as well.

Sincerely,

Jon Koerber, Pres., ClassJuggler

Making customer management and class management easy - ClassJuggler

Five Critical Questions to Help You Decide If and When to Invest in School Software for Your Studio

You may be surprised to hear this from the president of a company that provides online software to help you manage your school/studio, but now may not be the right time for you to start using a software product (whether computer-based or cloud-based studio management software) to help you manage your class-based business. 

And then again, it might actually be the perfect time! 

To help you evaluate this important decision, make sure you have a good answer for each of these five questions:

  1. Is my business big enough to benefit?
  2. Does my business income justify the cost?
  3. Will the class-based software I select deliver on needed efficiencies?
  4. Will the studio business management software I choose generate new business?
  5. Do I have time to look for software?

Each of these important questions deserves careful response. I’ll cover each question and answer in a separate article. Let’s start by responding to the first question:

Is my business big enough to benefit a class-based business management tool?

How many students do you need before it makes sense to start managing your dance studio with software?

Great question! To answer, let’s start with an analogy. Suppose you want to sew your own outfit or make a quilt;you don’t need to acquire and operate a textile mill, right? Of course not. A simple sewing machine is likely the most you will need. But if you want to sew several articles of clothing, or a couple dozen quilts, every week, that simple sewing machine may not be up to the task, or the process may be too slow on a consumer-grade sewing machine compared to the efficiencies you’ll get from a commercial, computerized textile system.

What about your studio? If you are just starting out, or intentionally keeping your dance school, martial arts dojo, or gymnastics studio very small – say, with less than 30 students – there will be a limit to the efficiencies you can gain from having software to manage scheduling, bookkeeping, and student records.  Why? Because even the simplest and best scheduling software may be unnecessary if you only have one class to schedule students into – just as you don’t need a factory to make one dress. But when your enrollment starts getting to 40, 50 or 100 students, those spreadsheets, napkins with notes, and other miscellaneous tools start to hinder your growth rather than help it.

Then how can I tell when my school is big enough that it is time to consider software?

There is no magic number of students or classes, per se. But, as your student count and number of classes begin to grow, you’ll notice that you have less time to do what you love – teaching dance, martial arts, gymnastics, swim, academics, or whatever your school is about – because you are spending an increasing amount of time in administrative functions, such as managing payments, keeping records of income/expenses, managing your website, etc. Many software products on the market, such as our software, ClassJuggler, streamline these administrative functions and give you greater/quicker insight into how your business is doing.

Note: The efficiencies you gain from setting up and operating school management software are going to be most pronounced as your school grows. With just fewer than 30 students, the efficiency gains will be minimal. But when you start growing, and find that you’ve got more than 40 students and several classes to juggle, the software quickly pays for itself from the time you will save in business management. 

Consider what studio owners have said about the efficiencies they have realized once they started using our business management software:

  • “ClassJuggler makes my job of running a dance studio so much easier — billing that previously took days now takes virtually no time at all because customers can self-serve!” – Amy Forde, director and owner of Let’s Dance in South Carolina
  • “With ClassJuggler previously unpleasant billing and payment processes are now easy, both for us and for our clients. Now that we have online financial processing of payments, we no longer require our clients to come in and swipe a credit card to make a payment.”  – Sean Cunnington of T-Rox Music Academy of Mississauga, Ontario
  • End-of-the-month reporting is so easy with ClassJuggler, and takes a lot less time than before. Time is money, and doing reports doesn’t make you money, serving customers does.” Jennifer Reid, owner of Kinderdance of Alamo City, TX
  • “The efficiencies we experience with ClassJuggler has been a significant time saver, such as how it allows us to pull all data … into one automated monthly report. It used to take me a few hours of work monthly to pull and centralize the data from each of our locations. Now, it’s an automated process, thanks to ClassJuggler.” Joey St. John, Vice-President of Operations at JumpBunch® Incorporated of Annapolis, MD.

To summarize, keep an eye out for any inefficiencies that develop from a growing business. This alone may justify the purchase of business management software.

In our next article on this topic, we’ll answer the question, “Does the business income my class-based studio generates justify the cost of investing in a business software solution?

Sincerely,

Jon Koerber, Pres., ClassJuggler


PS: If you are already certain that you need the efficiencies that a business software program can give your studio, see our family of products that most closely matches your business:

  • DanceClassJuggler – online dance school software to save time and money on the business of running your business, so you can focus on your students
  • CheerClassJuggler – online gymnastics and cheer management software designed to streamline the business of operating your gymnastics school or cheer camp
  • ClassJugglerDojo – a martial arts school management platform designed to support the operational challenges of business such as karate schools, kung fu schools, self-defense courses, mixed martial arts centers, taekwondo training, fencing classes, kickboxing studios, Jeet Kune Do or Jiu-Jitsu schools
  • SwimClassJuggler – online swim school management software is designed to support the  needs of those who own and operate swimming schools, water rescue classes, life guard schools, and diver training schools
  • MusicClassJuggler – all-in-one online business management tools that make customer, academics, and music class management a breeze for vocal training centers and instrumental music training centers
  • K12ClassJuggler – a management platform that supports the busy schedules of those who own and operate preschools, K-12 education, adult education programs, evening learning schools, night classes, and after-school programs
  • ClassJugglerFitness – slimming down record keeping for athletics schools, fitness centers, spin classes, yoga sessions, and tennis camps