ClassJuggler customers – 1000 and counting!

announcement iconAs ClassJuggler continues to grow, serving an ever-increasing number of class-based businesses, we are proud to announce the recent signing on of our 1000th customer!

We crossed that 1000 customer mark just as we began our 14th year of service to dance studios, cheer and gymnastics schools, swim schools, music schools,cj-jugglingballs K-12 programs and schools, martial arts academies, tennis camps and a host of other class-based businesses across the U.S., Canada, Great Britain, and Australia.

ClassJuggler’s president and founder Jon Koerber shared this: jon at IDEA 2016“It is an honor to know that we have helped a thousand businesses in four countries to be stronger and more efficient in running their businesses, so that they can put their focus right where they wanted: on their students. We look forward to welcoming the next 1000 customers!”

Introducing Anar, Customer ID 1000

DSC_9415 Lo-rezAnar Mehta, owner of the iCode franchise for Allen/Fairview, Texas, has the unique distinction of holding ClassJuggler’s customer ID number of 1000. We are sending her an Amazon gift certificate for $100 to honor this event.

We asked Anar to tell us a little about her experience with using ClassJuggler. She said, “I’ve only just begun with ClassJuggler and I’ve been most impressed by their customer support. As I start up, it’s always been good to be able to touch base easily, to reach them immediately and get any questions I have answered ASAP.”DSC_9432 cropped

ICode, one of several franchise organizations that we support, is a leader in computer science education, striving to enrich the educational experience and capability of tomorrow’s workforce by giving students the technical expertise, cognitive flexibility and real-world skills to be tomorrow’s exceptional talent. Learn more about iCode at and on Facebook at

Learn more about Anar’s Texas-based iCode business at

We are grateful to Anar – and to you, all our customers – for making it possible for us to become one of the leading online business management software solutions for schools.

Get more info on how ClassJuggler supports the business needs of franchises.

Fifth Fastest Growing Small Business Merchant Account Reseller

If you are a ClassJuggler customer who is using our optional upgrade to merchant processing services, you know who CardConnect is – the company we have partnered with to serve as the provider of our merchant services (including PCI compliance). We just found out this week that we were awarded as one of their top small business merchant accounts for growth – an honor Image may contain: 1 person, drink and indoormade possible by the increasing numbers of you, our customers,  who have upgraded your ClassJuggler account to include merchant processing.

The title of the award is “5th best quarterly growth for small business merchant accounts.”

We are grateful to you for the growth of this part of our business, and not just because of the bottle of prosecco that CardConnect sent us. 

If you are a customer who is not yet using our merchant processing services for schools, read more to find out why so many other schools are doing it.

Related resources:

Relief for Businesses Effected by Florence & Fires

ClassJuggler offers relief pricing for customers effected by disasters

Hurricane Florence has wreaked havoc upon not just individuals and families along the East Coast but also businesses experiencing wind damage, flood damage, storm related closures, and class cancellations. hurricane Florence 2Meanwhile, the ongoing wildfires throughout California are also making it difficult for many of our customers, raising expenses and reducing revenues.

At times like this, we feel it is important that we all dig in to help. To do our part, ClassJuggler is offering any of our clients whose businesses have been affected by the hurricane or wildfires a 50% reduction in their ClassJuggler fees as they work to clean up and recover.

forest firesIf your business has been impacted, and you are a current customer, we encourage you to reach out to us at or via ClassJuggler support, or call us directly at our toll-free support line (866) 214-6128.

We also urge all of our clients to do what they can to help out by contributing the the American Red Cross Disaster Relief Fund, which is supporting the needs of businesses and individuals affected by this summer’s forest fires as well as those affected by flooding and storm damage from hurricane Florence.

Get SMART in 2019: Make New Year’s Resolutions That Stick!

Are you solid with your resolutions and business goals for the coming year? If not, the problem could be baked into the resolutions themselves. Use the S.M.A.R.T. acronym to radically raise the likelihood that you’ll achieve your goals.

The S.M.A.R.T. method of planning business goals or individual goals is popular among leading businesses globally, and there’s no reason not to capitalize on this methodology for your own school and life planning.
Businesses often use the word COMMITMENTS, rather than RESOLUTIONS, but it’s  essentially the same thing commitments or resolutions are what you (as an individual or as a business) will do to achieve certain standards or improvements in your life or work.

What getting S.M.A.R.T. means

Each letter of S.M.A.R.T. is the key to planning goals and actions that you’ll actually get done. Here’s how.

S is for Specific
Define specific results you expect as an outcome for the commitment. Example: “Losing 10 pounds” and “Add at least 50 new students” imageare specific. “Be uplifting” and “Be a better coach” are not specific.

M is for Measurable

Ensure that your actions can be measured as you progress toward completing your commitment. Can you measure the quantity and/or quality concretely? Example: “Increase attendance rate to 90%” and “Improve customer service feedback scores from Good to Very Good” are measurable; you can measurably check your progress quarterly or monthly to ensure that you’re on target.

A is for Achievable
Create commitments that are challenging, yet achievable. If it’s too lofty – “Grow my revenues fourfold in 2016” – you’ll only get frustrated or unhappy when it becomes evident that it’s not realistic.

R is for Results-oriented
Measure success on the results you achieve, not just on the steps you take. So, reduce my body fat from 25% to 23% is about results, while “Eat healthfully every day” is not.

T is for Time-specific
With each commitment, establish milestones, checkpoints, and a completion date. If you want to add 80 new students by year’s end, then you can set quarterly review sessions to see if you are one quarter of the way – 20 new students – toward meeting that goal.


How to get S.M.A.R.T. in your goal planning and achieving

To stoke the fires of success:

  • Set no more than 5 to 7 commitments – enough to make a measurable difference by the end of the year, but not so many that the commitments are competing with each other for your time.
  • Make sure your individual work commitments align to your overall business vision and that, likewise, your personal commitments align to your vision of who you want to be. For example, a goal to run your first marathon can be good if it’s what YOU want, but not a good goal if you’re only doing it because your friend wants you to do it with her.

Once you’ve set your commitments, also identify how you will achieve your commitments. Plan key milestones – the evidence that you’re executing your plan.

The SMART method works!

Keep in mind that many of the business management tools and features within ClassJuggler’s school management software can help you achieve your business commitments.

If you’re not yet using ClassJuggler for your school-based business, learn more here:

Any questions? Contact us!

Liking ClassJuggler? Tell the world!

Take the 2018 TutuTix Dance Software Survey

survey-poll_thumb.jpgAs a customer of ClassJuggler Dance, we invite you to let your thoughts be known. This week TutuTix launched their 2018 survey of dance studio software providers, asking questions to studio owners, managers, admins, and instructors. Their answers will help other dance schools understand and evaluate dance studio software, like ClassJuggler, versus the competition.

Take the survey quickly and you can receive a $5 Amazon gift card for being one of the first 1,000 respondents to the survey!   Here’s the link:



Announcement: Drawing Winners

Our Dance ClassJuggler #drawing for a chance to win a Full-Attendee Pass to the August 2-5 Dance Teacher Summit in NYC just ended this past weekend (#Contest rules), and we are happy to announce our three winners, drawn randomly fr those who entered:

  • Karla Mounsteven, who works at Strictly Dance Studio of Georgetown, Ontario, Canada
  • Marcia Sarosik of the Marcia Sarosik Dance Studio/Lake Tahoe’s Shining Stars
  • Ashia Carpenter of Divine Dance Studio of Chattanooga, currently relocating to Georgia
Congratulations to all three of you!

Client: Fun Bus Fitness Fun of Martinsville, New Jersey

Meet Client Fun Bus Fitness Fun on Wheels – A National Franchise System

The Fun Bus is an interactive, mobile fitness program that introduces fitness in a fun format for children. Fun Bus, with its franchisor home offices in New Jersey, and numerous franchises throughout the country, travels to schools, day cares, parties, and special events, literally taking the fun of fitness to the customer.

The Need:

Fun Bus has a growing number of franchise operations throughout the United States. As with any franchise of this nature, the franchisee not only serves the customers in the community but also needs to track its business efforts and report back to the franchise home office. As well, each Fun Bus franchise must keep track of engagements, action 10[7]client information, and much more of the standard “administrivia” that is part of any business.

For Fun Bus, “The franchisees were spending far too much time on registration procedures and documentation, whether for one-time events or ongoing sessions and re-enrollments,” explained Fun Bus president Stacey Kimmins.

“It became increasingly important to free up time for the individual franchise owners so that more of their time would be focused on the quality and growth of their Fun Bus business, not with the administration of the paperwork. That need is primarily what prompted our search for some kind of online business management system that would simplify the business of running the business,” said Kimmins, who has been president for Fun Bus since early 2014.

The Solution: ClassJuggler

“From the beginning of ClassJuggler’s engagement with us, I was impressed by the feedback and responsiveness that’s we experienced, which continued throughout the follow-up and launch phase,” Kimmins said. “ClassJuggler president Jon Koerber has always been responsive and even proactive, communicating follow-up steps or needs to us faster than we could provide it to him! We saw that as a good sign of what doing business with ClassJuggler would be like.”

Responsiveness was an important customer service aspect that FUN BUS sought from a potential vendor, and no wonder: “We had already tried using other business software solutions or providers in the past, but we found the products cumbersome and the provider to be lacking in support when it was needed,” Kimmins said.

action 1“By comparison, ClassJuggler’s president Jon Koerber flew out from the West Coast to meet us in New Jersey for our Annual Franchisee Convention, and he has continued to keep us in the loop with good communications as we worked with him on building our partner portal and configuring it. The willingness of ClassJuggler to do this was a big factor in our decision. This level of commitment to serve really personalized the process and laid a solid foundation for long-term success.”

She added, “That level of commitment was unparalleled among the service providers we investigated. And Jon’s level of involvement was remarkable. It was as though, through Jon, ClassJuggler had become a support team member. Clearly ClassJuggler viewed working with us more like building a partnership than just landing a customer.”

action 13While ClassJuggler’s design meets the needs of individual class-based businesses “as is,” any franchisor will have unique structures or reporting requirements that will require a unique solution. Fortunately, ClassJuggler was ready to do this for FUN BUS, as it has for other franchisors.  As Kimmins explained, “While we found other providers to have solutions that could satisfy our needs on a big scale, the ability to customize for us – to be able to meet our unique business needs –  was a key business requirement for us.”

Strong customer service, not only through responsiveness to our clients’ requests for support but through training, makes ClassJuggler a favorite of schools. Kimmins’ provider search for a new software product confirmed that for FUN BUS: “Beyond customization, we knew that support and training would be big for us, initially and continually. With previous solutions we’d tried, lack of support and insufficient training was a complaint we heard from our franchisees,” she said. “But we experienced an immediate synergy with ClassJuggler owner Jon Koerber – a synergy that singled them out as the right solution. Through Jon, ClassJuggler demonstrated a willingness and ability to adapt with us. While ClassJuggler was already great, Jon understood where we were as a franchise 39439_161210353905584_6511820_n[1]operation: that we are not just another client for the database. Over time, the business relationship we have with ClassJuggler has evolved into what I would call a partnership – a very different experience from simply securing a product.”

If you are a class-based business owner not yet certain which business management software is best for you, here is what, Stacey Kimmins would tell you: “I think you’ll find that ClassJuggler is a large enough business software provider to fill the needs of any class-based business, but you’ll also find them to be responsive and agile,” she said.

“And their ability to customize the product as needed and to support and understand the unique needs of a franchisor made them particularly valuable to FUN BUS.”


Learn more about Fun Bus at To find a FUN BUS in your area, check out the FUN BUS Locations page on their site. Or to learn about FUN BUS’ affordable franchise operations for individuals interested in operating a FUN BUS in their own neighborhood, click on the Franchise Opportunities tab at