Author Archives: classjuggler

Your World Just Got a Bit Sunnier…

ClassJuggler Version 7.1 Released

New from ClassJugglerWe are happy to announce the release of version 7.1.0 of ClassJuggler, which went live late last night while you slept.

And this one’s a whopper: It includes two highly anticipated new features, both requested by you, our customers:

  • The “Future Drop Dates ” feature
  • The “Customer Portal Access Rules” feature

Details on these below. But the new version also includes more than 30 enhancements to existing features plus a variety of bug fixes.

Future Drop Dates feature

This exciting new Future Drop Dates feature frees you up from having to worry about remembering to drop a student from a class at a later date.

Example use: Let’s say that a student is dropping at the end of the month or a parent tells you their child student will be out for the month of July – in fact any time a customer requests to be dropped from a class in the near future. In the past, you’d have to jot it down on a sticky note, or make a calendar reminder. No more!  You can now go into ClassJuggler and schedule that change into the student’s account profile. Done!

Customer Portal Access Rules feature

The much requested Customer Portal Access Rules feature, or “Portal Codes” for short, is here! This feature gives you control over how your families interact with the Customer Portal.

You can now assign Portal Codes to control and restrict access to:

  • New customer registrations
  • Online shopping
  • Access to specific class stores
  • Preventing customers from signing into their accounts

…all unless they have the proper code, which you can privately give them.

Codes can also be set to be active only for a set period of time.

You can create and share codes with specific groups of customers for special enrollments (example – for a class that should only be available to advanced students), for early registrations, and for other special situations.

new version
This article is just a summary of selected items from the full release. For the full scoop, log in and review the Home Base > Change Log and get complete details!

We’ll be updating the online help files soon to reflect these changes. Meanwhile, feel free to contact us with help in using these new tools.

No more pinching or zooming or scrolling!

If you are already a ClassJuggler customer, then, by now, you’ve likely seen some of the big news we hinted to yesterday on our social media sites (ClassJuggler Facebook, ClassJuggler Google +, full-hand mobile phone view of CJglr newsletterand ClassJuggler Twitter), if you’ve checked your e-mail.

The news: Our just-published May newsletter is now, for the first time ever, mobile-optimized – one you can easily enjoy reading on a mobile browser!

This means no more pinching or scrolling left and right to read it on your smart phone or tablet. Images and text will automatically reformat to fit your screen size.captain piccard best newsletter ever

But don’t just take Captain Piccard’s word for it; Tell us your thoughts for a chance to win! Here’s how: clip_image001[4]

  1. Read the email version of the newsletter.
  2. Take our brief survey to give us your opinion of the new newsletter format.
  3. That’s it; Completing the survey before May 15 midnight automatically enters you into our May 16 drawing.

There are 4 winning prizes, which are randomly drawn: each is a $25 Home Depot gift certificate. Will notify you by email if you win.

It’s a great issue, by the way, based even on just the content. In it, you will find:

  • Info about the new newsletter format
  • Our upcoming cool features for you in the next ClassJuggler release
  • Info on 2 new webinars for the month of May

Read it in your email inbox or online here.

Have you tried our communications tracker yet?

If you are new to feature-rich ClassJuggler, here’s a cool tool you may not have discovered yet: The ClassJuggler Customer Communications Tracker.

The Customer Communications Tracker allows an administrator at your business to view, create, and manage customer communications or touch points for all of the activities related to a customer, whether generated in ClassJuggler or even elsewhere.

Much like expensive customer CRM software (customer relationship management), the ClassJuggler Customer Communications Tracker helps you see all of the touch points for each of your customers.

Tracking all communication with your customers can be important during a dispute, where a customer may claim they were never sent an account statement, late payment notice, or other reminder. Communication entries in ClassJuggler provide an audit trail. They are are retained by the system for 2 years from the date of entry.

We asked for our ClassJuggler users what they think of the Communications Tracker and how it has helped them run their business. They say great things!

Alicia Shurtlef, Owner of Kidz in Motion of Rhode Island is a ClassJuggler user for more than 6 years. She said, “I’m very excited about this feature. Sometimes forget whether or not I returned someone’s call or email. Sometimes it’s an easy process to figure out but usually when I question if I contacted a customer it’s because I have received multiple emails or calls that day. This will be a nice and easy one step way to verify if I did indeed get back to someone.”

Alyssa added, “I like that we can also add new tracks to keep organized. This will also help for those times that my emails are sometimes sent to some customers spams boxes. I will have proof that I actually sent it and won’t have to overload my email with past emails that will probably never be read again. It takes up a lot of space.”

Business owner Amy Forde of Let’s Dance school in South Carolina – a ClassJuggler user for more than 14 years! – Had this to say about the tracker: “The communication tracker has helped me prove to a costumer that they are getting all of the emails I send rather than ‘only some’ that they claim. It’s very helpful!”

We also heard from Christina Jodoin, an Admin with Jungle Bus Gymnastics, FL and a ClassJuggler user for 2 years. She said this: “The communication tracker has highly benefited the Jungle Bus Gymnastics. We are able to see what and when we sent each customers. It is very detailed and we are even able to input certain information for our records. It has kept our customers more detailed with information and are able to explain each correspondence to each of our customers. Thank you again for providing this service to us.”

The Customer Communications Tracker tool is available in all our ClassJuggler products, including:

    if you have questions about this cool tool, contact us and we can answer your question or walk you through it.

Promote Your Business, Promote Earth

With Earth Day coming up on April 22, have you considered not only what you can do as an individual to be good to Mother Earth but also how you might be able to do even more because you own a business?

The following list (excerpted from the WikiHow Celebrate Earth Day website) of things you can take on yourself to do good for our planet can have much more impact if you promote these ideas with your business. Doing this has a double advantage:

  • Doing this as a school, or promoting these notions to your students, has the effect of earthday one does not simplymultiplying the positive effect you can have on the planet.
  • Taking on some of these good-for-the-earth ideas as an entire school volunteer thing is an exceptional way to put your business in the most positive light in your community, while building customer loyalty at the same time.
  • Imagine that: do great ecological things for our planet and promote your business at the same time. What a great way to celebrate Earth Day! Here’s that list:

  1. Clean up trash – Many groups use the weekend of Earth Day to clear roadways, highways and neighborhood streets of litter that has accumulated since the last clean-up day. Many companies donate gloves and bags for clean-up groups and organize bag pick ups.
    Imagine creating an event like this for your entire class, or the parents and families across your school. Talk about making a difference!

  2. Conserve energy – Go ahead and buy those new LED light bulbs you know you need. Replace old appliances and double-check window, door, and attic insulation. Turn off lights when leaving a room or install automatic motion timers on lights.
    Make this changeover at your class-based business, and let parents know about it!

  3. Ride a bike or walk – For short trips, consider riding a bike or walking to your local grocer or restaurant. You’ll save money, cut emissions and get exercise all at the same time!
  4. Reduce, reuse, and recycle all day long – Buy as little as possible and avoid items that come in lots of packaging. Support local growers and producers of food and products – these don’t have to travel as far and so reduce greenhouse gas emissions. Take your drink container with you, and don’t use any disposable plates or cutlery. Recycle all the things you do use for the day or find other uses for things that you no longer use. Carry a cloth bag for carrying things in and recycle your plastic bags.
  5. Conserve water – As our environment changes more and more due to population and pollution, water will become one of the more scarce resources. Keep a bucket in your shower to fill while the water heats and then use that for your flowers and outdoor plants. Don’t leave water running while brushing your teeth or shaving. You can save hundreds of gallons a year with those two simple ideas.
  6. Make nature crafts at school or home – Get together with your family and build a birdhouse or make a bird feeder to encourage the local bird population, which plays an important role in every ecosystem.
    Something like this could also be done as a voluntary thing at your school when classes are not in session.

  7. Learn more about our environment – Earth Day is a good time to make a commitment to learning more about the environment and how you can help to protect it. Borrow some library books and read up on an issue such as pollution, endangered species, water shortages, recycling, and climate change.
  8. Buy a carbon offset – Believe it or not, this is a “thing.” Carbon offsets fund reductions in greenhouse gas emissions through projects such as wind farms, that displaces energy from fossil fuels.
    Make the most of your Earth Day!

From the  earth-friendly folks at ClassJuggler.com


Ready For Taxes? How ClassJuggler Can Help!

Use our financial reports to get the information you need

Image by DreamstimeWhen you run a business, time is money, and the time you spend preparing to file your annual taxes can be frustrating, even if necessary.

Fortunately, ClassJuggler software for class-based businesses is loaded with reports for just about every aspect of your school or other class-based business. 

With U.S. tax day fast approaching, here are…

The 4 most important reports for tax preparation

Whether for tax preparation or for monthly bookkeeping, you definitely want to check out ClassJuggler’s…

  • Customer Payments report
  • Customer Applied Payments report
  • Deposit Summary report
  • Company Billing report

  • Here’s where you can find these forms within ClassJuggler:

tax-reports-in-ClassJuggler

How you do your accounting (cash-based vs. accrual-based) factors in to which of these ClassJuggler financial reports will benefit you most in your bookkeeping and especially at tax time.

Here are some tips and details on these reports.

Deposit Summary report – [for CASH accounting]

This report can show you summarized information about payments received, organized by type, for any period of time. This is ideal for reconciling your checkbook and your merchant account activity and deposits.

Customer Payments – [for CASH accounting]

This report can show you all of the income you are receiving daily, weekly, monthly, or for any period of time you choose. The report will total payments in a variety of ways you choose to make reconciliation and deposit reporting simple.

Customer Applied Payments – [for CASH accounting]

This special report links payments received to the charges they were applied to, and can tell you exactly how much was earned by a particular charge account or by account category. It will only show applied amounts, so if a customer has a credit balance remaining, those amounts will not yet be factored in.

=EXAMPLE=

Let’s say you posted $1,000.00 in tuition and $200.00 in merchandise in the month you are running the report on, and you received $1,300.00 in payments for the same period; only the $1,200.00 applied to charges will be considered “earned,” leaving $100 unapplied.

Company Billing – [for ACCRUAL accounting]

the Company Billing report provides you with a list of charges your company has posted in a particular period of time. Since this is only showing what you have posted in charges, and not what has been paid or not paid by your customers, this is the go-to report for businesses that use accrual-based accounting for their bookkeeping.

=EXAMPLE=
Let’s say you posted $1,000.00 in tuition and $200.00 in merchandise during the month in which you are now running the Company Billing report; this report would return $1,200.00 total in products and services billed out to your customers.

For more information on these reports and examples and instructions for running them, please refer to “Online Help Manual” found in the green Help & Links Menu found at the bottom left of every screen in ClassJuggler.  Or, as you already know if you are an existing customer, give ClassJuggler support a call if what you find in the online help leaves you with any questions about running these reports, and we can walk you through it step-by-step.

Music – When it hits you, you feel no pain…

Here’s an inspiring quote about music to share with your students if you feel the same way as Bob Marley:  “One good thing about music, when it hits you, you feel no pain.” (Bob Marley)

bob marley feel no pain

Get more great Music Memes at https://www.pinterest.com/classjuggler/music/.

Music ClassJuggler – music software to help you feel no pain from running your music school!  Smile

Get Started Risk-Free

ClassJuggler is an all-in-one business management solution: secure, powerful, and simple to operate. Though incredibly easy to set up, ClassJuggler’s powerful features will meet your needs today and for years to come.

No risk! Not sure you’re ready to use ClassJuggler?

2015 ClassJuggler banner for dance informaNo problem – we take the pressure off of getting started three ways:

  1. Kick the tires first! Try ClassJuggler in our no-commitment test drive demonstration mode—no personal or company data required. Try the Demo
  2. The tab’s on us! Don’t risk a dime of your money to get started—your first month is totally free. Get Started Now
  3. 100% satisfaction promise! We guarantee that ClassJuggler will be the easiest and best way to manage your classes and offer online registration. If for any reason you find ClassJuggler does not work for your business, you can cancel at any time. No contracts. No penalties. No hassles.

To find out how ClassJuggler can help you with your kind of class-based business software needs, check out the links below. shutterstock_105032906

multi-sports-kids

Questions? Contact us today!