Tag Archives: dance studio management

All About Love

From the entire ClassJuggler staff, to our customers: Happy Valentines Day! May you have a day full of love, both giving and receiving.

valentines day - we love our customers

If you are not a ClassJuggler customer, and you love your students very much, let us show you how get the business of running your class-based business running efficiently, so you can spend more time where your heart is – on your students! Details:

How to Use the Inactive Record Manager

Within ClassJuggler, you’ll find a handy tool called the Inactive Record Manager, which lets you to perform mass deletions of customer or student records based on how long they have been inactive.

Why deleting inactive records is smart

Over time your school will accumulate a lot of data on customers and students who are no longer using your business. This data adds effort for you to sift through to get to current client information . And, over time, the extra data may slow down your searches and listings for customers and students.

Good news though: Deleting old “Inactive” and “Prospect” customers and students is easy, and will help keep your ClassJuggler running smoothly and efficiently.

Here’s what the tool looks like:


Figure 1 – Inactive Record Manager

How to Use The Inactive Record Manager

The process is simple and quick:

  1. Enter an inactive prior to date, or use the default value already entered, which is “6-months prior to today’s date and click Select to set that date:
    image
  2. The tool then displays a list of customers who are in Inactive status, along with a total count. If there are no customers who were inactive prior to the date you entered, you will see a message stating none were found.
  3. Next, you will see a list of students who are in Inactive status along with a total count. If there are no students who were inactive prior to the date you entered, you will see a message stating none were found.
  4. You can view and print the list of customers (and students) or just students who can be deleted for your records prior to actually deleting them.
  5. You may then select to delete these records by clicking Delete on the customer or student group you wish to delete.

NOTE: Deleting customer records will also delete any students who are a part of that customer records (i.e., not just the parent but the parent’s children too) and all other associated data (including: transactions, attendance, class history, skills etc.).  On the other hand, deleting student records will leave the customer records untouched.

And don’t worry – you’ll be asked to verify your delete choice with two confirmations to ensure you haven’t accidently clicked on delete, which is good because ALL DELETES ARE FINAL AND CANNOT BE UNDONE.

Customers & Students

Choosing this selection Deletes all selected customers in your list of results, plus all associated customer information, such as transactions. It also Deletes all associated student records for each customer in your list (including info on their class history, attendance, skills, martial arts history, etc.).

Students

Choosing this option Deletes all selected student records and related student data, including class history, attendance, skills, martial arts history, etc. but not the parent/customer information to which they belong.

Need help using this tool? Contact us and we can walk you through it.  

Experience huge increases in productivity, organization, and custumer access

We really value our customer testimonials.  Here’s kudos worth sharing from ClassJuggler client Shelby at Stillwater School of Performing Arts:

“I am a dance studio owner and am very happy with my ClassJuggler! We have been using the software for over a year and have seen a huge increase in productivity, organization, and access to our customers.”

She goes on:

“ClassJuggler is easy to use and, for the more advanced features, their customer service team has always been available (and very patient) to help us learn. Our dance family is growing and ClassJuggler helps us keep up with demand! Thanks ClassJuggler!”

Thank you, Shelby!

To learn more about Stillwater School of Performing Arts, go to http://www.stillwaterschoolofperformingarts.com/.  Or click the following link to learn more about our dance studio software.

Will the software I select deliver on needed efficiencies?

In a recent article, we introduced the five most important questions you need to answer to determine if now is the right time for you to begin using a software product to manage your business. I’ve answered two of those five important questions: “Is my business big enough to benefit from an online studio management software program?” and “Does my studio’s business income justify the cost of business software?” In this article, we look into the question #3:

Will the software I select deliver on needed efficiencies?

Two things you can do to help answer this question:

  • Firmly establish what features you need so you can match the software tools to your business’s needs.
  • Seek the opinion of others using the tools you are considering.

Let’s look at both of these.

Match the business tools to your business

Everyone is naturally going to try to sell you on their business tools by claiming “We’re the best!” So then, how do you separate the wheat from the chaff, and determine which solution is the right and best solution for your business?

First, be aware that the common phrase “You get what you pay for” does not always apply when it comes to business management software. Software products differ dramatically in price, features, ease of use, and customer support.

Step #1 then is to decide what operational efficiencies you seek – bookkeeping? status reports? customer self-service tools? – because not all products will deliver what you need. So, to start your product selection:

  1. Identify your top business needs – Solutions to business problems that a software solution must be able to help you with.
  2. Make a list of your “nice-to-have’s” – Those features a software product may offer that would be handy, but are not deal-breakers for you.

Dividing your list into needs vs. wants will help you choose one product over another. I.e., is having the ability to print an attendance report that takes up half-a-sheet of paper is more important or less important that being able to produce accurate and easy-to-read financial reports at the end of each month?

Take a look at the independent dance studio software comparison site Capterra.  As of this writing, there are over 50 products on that list. But some of those software solutions offer only one or two business management features, such as just bookkeeping, or just class scheduling.

Using the Capterra product comparison site as an example, try checking off all of the features listed in the right Features column that you are looking for:

CapterraFeatureList_thumb1

If you click them all, you will suddenly see that the more-than-50 software products drops to just seven products that include all these features:

CapterraTopSeven-list_thumb2

Seek the opinion of other customers

Another way to evaluate business management software is by looking at the opinions of others.

Using Capterra as an example once again, take a look at their list of dance school software reviews. Presently, of the 50-plus software providers listed, there are only 10 businesses in which customers have submitted reviews. That should tell you something.

How strong are those reviews, and how many are there? Some products have only three reviews while others have more than 30:

capterraReviews_thumb1

That should also tell you something, as should the nature of the comments themselves. Product reviews are a good way to learn about a product from the perspective of those who use the product.

It is important that you make a smart choice on your initial software purchase because, while you can always switch later, the work involved in doing so can be daunting. Transferring your bookkeeping data, for instance from one software solution to another, may be difficult depending on the data import/export features and functionality each program has.

For this reason, data import capabilities are one of those features you should ask about. Alternatively, ask if the service provider has a data upload service available. This can greatly simplify the business of transferring.

Or, make the right choice from the get-go and you won’t need to worry about transferring data later.

In our next article on this topic, we’ll answer the 4th of the five important questions: Will the studio business management software I choose generate new business?  This is a biggie because, if the features can actually boost sales, then the software can pay for itself!  More later…

Sincerely,

Jon Koerber, Pres., ClassJuggler

Making customer management and class management easy - ClassJuggler

PS: When choosing a business software program for your studio, check out our family of products:

  • ClassJuggler Dance – online dance school software that will save you time and money on the business of running your business, so you can focus on your students
  • CheerClassJuggler – online gymnastics and cheer management software to streamline the business of operating your gymnastics school or cheer camp
  • ClassJuggler Dojo – a martial arts school management platform designed to support the operational challenges of businesses such as karate schools, kung fu schools, self-defense courses, mixed martial arts centers, taekwondo training, fencing classes, kickboxing studios, Jeet Kune Do or Jiu-Jitsu schools
  • SwimClassJuggler – online swim school management software supporting the  needs of those who own and operate swimming schools, water rescue classes, life guard schools, and diver training schools
  • MusicClassJuggler – all-in-one online business management tools that make customer, academics, and music class management a breeze for vocal training centers and instrumental music training centers
  • K12ClassJuggler – a management platform that supports the busy schedules of those who own and operate preschools, K-12 education, adult education programs, evening learning schools, night classes, and after-school programs
  • ClassJugglerFitness – slimming down record keeping for athletics schools, fitness centers, spin classes, yoga sessions, and tennis camps

Also, if you are a franchise owner, make sure to check out our franchise management software solutions as well.